
SHIPPING POLICY & ESTIMATED DELIVERY DATE
At Zeevit, we are committed to providing a smooth and reliable shopping experience, ensuring that your order arrives safely and on time. Below are the details of our shipping policy:
1. Delivery Timeframe
- Delivery times vary based on the customer’s location and the selected shipping method. After payment confirmation, the estimated delivery time will be provided at checkout.
2. Shipping Costs
- Shipping costs are automatically calculated at checkout based on the destination and order volume. Vitalizem offers both economy and express shipping options to suit your needs.
3. Delivery Coverage
- We deliver nationwide across Brazil through trusted logistics partners, ensuring your order arrives in perfect condition.
4. Order Tracking
- Once your order has been shipped, you will receive a tracking code via email and SMS, allowing you to monitor the status of your delivery in real time.
5. Receiving Your Order
- Upon delivery, please inspect the package for any damage or irregularities. If you notice any issues, refuse the package and contact our customer support immediately.
6. Address Changes
- If you need to update your delivery address after placing your order, please contact our customer support as soon as possible. Address changes can only be made before the order has been shipped.
7. Delivery Issues
- If delivery is unsuccessful due to an incomplete address or recipient unavailability, the carrier may attempt a second delivery or provide instructions for pickup at a designated location.
Thank you for choosing Zeevit! We are here to ensure you have the best shopping experience possible.